FAQs

Frequently asked questions from the team

• I completed #vibetribe training, when can I expect my sample kit and business cards?
• How do I sign up a new wholesale account?
• How do I earn points?
• Has my customer been activated?
• Did my customer place an order yet?
• What is the status of my event request?
• What are the requirements for Tier 1 event approval?
• If my Tier 1 event is approved, will I receive samples?
• What are some of the reasons an event request might be denied?
• Can I execute an event for a wholesale customer that is assigned to another VT?
• #VIBETRIBE Customer Life Cycle
• Missing #VIBETRIBE Points